Returns and Exchanges

Returns and Exchanges

As all items are made-to-order for you, products are non-refundable and are considered final sale. Once an order is placed, there is a 24-hour window to make any changes. We highly recommend ordering complimentary samples of our fabrics for a better feel of the colors, patterns and textures.

In the unlikely event there is a defect or if there are any problems with your order, please contact us and we will repair or replace your products.

We understand that sometimes items just do not work out and therefore we welcome exchanges within 5 days of receipt. If you choose to exchange a product, item(s) must be returned in their original packaging, otherwise we will be unable to accept the exchange. The customer is responsible for the fees of shipping the item(s) back. Once you have received your exchange items they are non-returnable.

To exchange an item, please contact us a hello@posthouseco.com