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Shipping & Delivery
Our pillows, rugs, and fabrics aren’t pulled from a shelf—they’re made-to-order.
That’s why the wait is a little longer, but it means you receive a one-of-a-kind piece, crafted with care, intention, and style.
Estimated Production Times are below:
Pillows 4-5 weeks
Rugs 8-16 weeks (dependent and size and style)
Upholstered Furniture 8-12 weeks
Fabric by the Yard 2-3 weeks
Wallpaper 3-4 weeks
Returns
As all items are made-to-order for you, products are non-refundable and are considered final sale. Once an order is placed, there is a 24-hour window to make any changes. We highly recommend ordering complimentary samples of our fabrics for a better feel of the colors, patterns and textures.
In the unlikely event there is a defect or if there are any problems with your order, please contact us and we will repair or replace your products.
We understand that sometimes items just do not work out and therefore we welcome exchanges within 5 days of receipt. If you choose to exchange a product, item(s) must be returned in their original packaging, otherwise we will be unable to accept the exchange. The customer is responsible for the fees of shipping the item(s) back. Once you have received your exchange items they are non-returnable.
To exchange an item, please contact us a hello@posthouseco.com
Customization
We work directly with our sewing workrooms here in the US and our rug manufacturer, and are able to provide customization options for infinite design possibilities.
While we offer customization options on our website for some products, like cording on pillows, we are able to do so much more.
From contrasting cording and backing on pillows to matching Pantone colors for rugs, we are able to create products made just for you.
Reach out to Lance at hello@posthouseco.com to begin designing your custom piece.
Serengeti Pillow Cover in Walnut
Description
Some places stay with you long after you've left them. Serengeti was inspired by mornings spent in Kenya's Maasai Mara, where lions lounged beneath acacia trees, giraffes moved silently across the plains, and grey crowned cranes lifted into the sky with effortless grace. Back home, those memories became illustrated into a pattern that captures not just the animals we encountered, but the quiet wonder of seeing them in their natural world for the very first time.
For color and scale references, we recommend ordering a complimentary sample of this fabric by contacting us at hello@posthouseco.com.
Details
- 97% Cotton 3% Linen
- Spot Clean Only
- Pattern Placement Will Vary
Lead Time
Our pillows are sustainably printed and made-to-order just for you after your order is placed. Because of this, production takes a little extra time — but we believe the result is worth the wait. Please allow around 4 weeks for this pillow to ship out to you.
